At Jacksew, we take your online security very seriously, and we are committed to protecting your privacy and personal information. We have compiled this statement to explain how we collect, use, and secure your information. Please read on for more information.
Information we collect & how we use it
Jacksew requests and collects personal information from our customers at various website locations and instances, including, but not limited to, when you create a Jacksew account, make a purchase, communicate with us via social media, write a product review, contact our customer care team, or post other customer-generated content to this website. These are currently the primary ways in which we gather information; however, we may also collect data through other channels in the future. The types of personal information we may collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:
1. Information you provide to us
We receive and store any information you knowingly provide to us, such as the full name, email address, phone number, shipping address, billing information, and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction), records of your Jacksew orders, purchase history, and shopping behavior and preferences, information provided by you through your interactions with us in social media, location and geographic information that could be collected if you use our website as well as other details that you may submit to us or that may be included in the information provided to us by third parties.
2. Information collected automatically
3. Email & other communications
We may contact you via email to send you necessary order-related messages, such as order confirmation and shipment confirmation notices. If you opted in, we may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email.
How we use your information
All of the personal information we collect from our customers is for the purpose of the reasons described above as well as processing, verifying, validating, and completing your transaction, creating, managing, and maintaining your account on this website, providing requested live customer support and services - record keeping of your purchase history - enabling communication via our website, blog, and social networks - managing your participation in contests and promotions - sending email as appropriate (See Section c: Email & Other Communications)
Jacksew does not share the personal information of its users with any unaffiliated third parties for their promotional purposes. We share your personal information with unaffiliated third parties only as described below:
Payment, shipping, referral, & other programs
We use a third-party payment processor and a third-party shipping agent to ensure the payment and delivery of your purchased products. We also use a third party to administer our referral program. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes.
We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Jacksew, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all Jacksew's assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
Links to third party websites
This website contains links to other websites. Jacksew takes no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
User-generated content & information disclosure
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to product reviews, comments, on social media pages, in connection with contests and promotions) becomes publicly available, and can be read, collected, and used by other members of this forum to send you unsolicited messages. Your name, email, or other information may also be displayed when you post comments or upload images throughout the website. Jacksew is not responsible for the personal information users select to disclose in these forums.
Accessing your personal information & preferences
You can choose not to provide us with any or all the information we specify or request, but then you may not be able to create an account with us or to take advantage of some or all of our features.