Always the best prices
Suitable for flat, cap and finished garments embroidery.
Jacksew offers a 30-day money back guarantee on any purchase. This means that for any reason you are not satisfied with your purchase you can call us and return it for a refund.
We know what our customers want and know what makes them comfortable. When making a purchase, it is important that you feel confident that you will be taken care of after the purchase in case you are having doubts or, in very rare cases, something went wrong with your order.
To return an item for any reason, simply contact us via phone or email firstname.lastname@example.org and explain to us why you wish to return the item. We will issue a Return Merchandise Authorization (RMA) number, along with instructions on returning your purchase. Please do not try to return an item without a Return Authorization Number as different products must be returned to different Jacksew warehouses.
Regarding items such as bobbins, presser feet, or any other sewing accessory that requests you to provide your machine brand and model: Jacksew is responsible for all return costs incurred if the part is listed as fitting your machine and it does not.
You should expect to receive your refund within approximatively four weeks of shipping the item back to us, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the carrier (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
With every purchase of all brand-new industrial sewing machines, Jacksew is proud to offer a standard 1-year warranty which covers all machine parts.
Disclaimer: Due to the weight and shipping methods used for industrial machines they may experience marring and scratches during shipping. This will not affect the operation of the machine. The Head Only option does not include the table, legs, and servo motor. No assembly or liftgate charges necessary when choosing the Head Only option.
If you receive an item that is defective, please notify us of the problem to arrange for a repair, replacement, or item exchange within 30 days. Jacksew is responsible for all shipping/return costs incurred when a product is defective.